We are a customer-centric and results driven brokerage, with over 23 years industry experience.
Founded in 2003 by Melissa Gielnik, Smart Lending has grown to become one of Australia’s leading mortgage broking firms, dedicated to delivering first-class lending solutions for Australians.
With over 23 years of experience, Melissa entered the broking industry with the goal of providing tailored lending solutions and a first class customer service experience for our clients. We work for you, not the banks. We understand that achieving your home loan goals smoothly and efficiently can be challenging. That’s where our dedicated team of professionals step in, committed to going the extra mile for you and walking you through the entire process, saving you time and money.
Today, Smart Lending has grown to become one of Australia’s trusted mortgage brokers under the direction of their managing director Melissa Gielnik.
We uphold the highest standards of honesty and transparency, building trust and ensuring reliability in every interaction with clients and stakeholders.
We are dedicated to providing outstanding service and creating positive experiences for our clients, going above and beyond to meet their needs and exceed their expectations.
We foster a culture of mutual appreciation and meaningful collaboration by treating all clients, referrers, and team members with respect, dignity, and unwavering fairness.
We are committed to delivering measurable and impactful results, continually striving for excellence and achieving success for our clients and our business.
We believe in clear and consistent communication throughout your loan process. From your initial inquiry to the final stages of securing your mortgage, our team ensures you’re always informed and up to date. We provide regular loan updates, address concerns promptly, and guide you every step of the way.
Your financial situation is unique, and we recognize that. We take the time to understand your specific needs and tailor our lending solutions to find the best personalized finance package for you. Our approach ensures you receive customized and tailored financial services that align with your specific needs and long-term goals.
Our commitment to you doesn’t end once your loan is settled. Whether it’s been 2 weeks or 2 years, our team is always here to assist you. We offer ongoing support and expert guidance throughout the entire loan process and life cycle, ensuring you receive top-notch service and financial advice whenever needed. This commitment to long-term support is what sets us apart and is our promise to you.
We believe in clear and consistent communication throughout your loan process. From your initial inquiry to the final stages of securing your mortgage, our team ensures you’re always informed and up to date. We provide regular loan updates, address concerns promptly, and guide you every step of the way.
Your financial situation is unique, and we recognize that. We take the time to understand your specific needs and tailor our lending solutions to find the best personalized finance package for you. Our approach ensures you receive customized and tailored financial services that align with your specific needs and long-term goals.
Our commitment to you doesn’t end once your loan is settled. Whether it’s been 2 weeks or 2 years, our team is always here to assist you. We offer ongoing support and expert guidance throughout the entire loan process and life cycle, ensuring you receive top-notch service and financial advice whenever needed. This commitment to long-term support is what sets us apart and is our promise to you.
Our team of top-reviewed home loan experts and industry professionals are passionate about helping you achieve your property goals. With years of expertise, we provide personalized advice, tailored lending solutions, and exceptional customer service every step of the way. Whether you’re a first-time buyer or an experienced investor, our team is here to ensure you have the right support, obtain fast approvals, and guidance to make informed decisions.
Our Mission is to delight and educate our clients, earning their trust while financing the next chapter of their story and making them lifetime advocates.
Our vision is to be widely recognised as a leading mortgage broking business in Australia, delivering exceptional service and innovative solutions for our clients.
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